Client Support Services

Ongoing Client Support

Once development of the franchise documentation is complete and you are ready to begin marketing your franchises, we can provide ongoing support across a wide range of areas to assist with successfully managing and growing your franchise network. We work alongside you to provide support in areas you specifically require, alleviating the need and expense of a head office resource while your business scales up.

Marketing

Marketing your franchises is a critical factor in the overall success of your franchise growth strategy. We operate as your in-house marketing team, working with you to develop, create, and implement effective marketing strategies that reach your potential franchisee audience within realistic budgets and timeframes. We understand the psychology and buying motivations of franchisees and how to communicate your opportunity effectively. 

Google

  • Google ads set-up and optimisation 
  • Audience targeting
  • Strategic planning
  • Creative
  • Monthly management and review

Social

  • Facebook/Instagram page set-up and optimisation 
  • Audience targeting  
  • Strategic planning
  • Content creation and posting (page feed and paid ads)
  • Monthly management

Website / SEO

  • Franchise Opportunities landing page created for your website
  • Hosting and management of your Franchise Opportunities landing page activity
  • SEO assessment and improvement  

General Support

Support across the different areas of franchise operations means you are able to stay focused on general management of your business along with franchisee support, while we take care of the technical aspects of ongoing franchise operations and helping you stay compliant.

Support Areas

  • Ongoing updates and preparation of the Disclosure Document for each prospective franchisee
  • Ongoing Manual updates and amendments as legislation and laws change
  • General advice and support as needed
  • Territory mapping
  • Industry updates and news

Franchise Recruitment and Sales

Franchisee recruitment support connects our clients with fully profiled, background checked, qualified and motivated franchise prospects. We understand how time consuming and daunting the process of finding the right people to buy your franchises and represent your brand can be. Our team has many years of experience in doing just that and are pleased to offer our services to ensure your franchise network has the best opportunity to grow with the right people looking after your customers.

Recruitment Support

  • Enquiry management
  • Interviewing 
  • Franchisee profiling
  • Screening 
  • Qualifying
  • Introductions

First Franchise Website Listing

  • General introduction to your business including a brief franchisor bio and ideal franchisee profile
  • Key selling points of your franchise opportunity are highlighted
  • Available territories
  • ‘Investment from’ information
  • A downloadable version of your Franchise Prospectus document
  • A tailored Expression Of Interest form that obtains the information about each candidate that is important to you
  • A Request a Call form