Business Support

So, you started a business, made it through the first year or two, and it’s going okay, but not great. How do you transition your business from just surviving to thriving?

We’ll help you get your business through the terrible twos, threes, fours and beyond.

Thrive Business Builder Program

Our team are not just experts in growth models, we are also highly effective business consultants with expertise across all key business functions.

While many consultants specialise in one particular area, such as finance or sales, our team can assist you in elevating your entire business performance to ensure effective, sustainable growth and improvement.

We work quickly because we understand you want fast results with a clear roadmap to get you there. Not months of fluff, SWOT and PESTEL analysis. We will create a tailored six-month program to assist you in the areas you need and not waste your time or money on areas you don’t.

Owner control model comparison

Focus Areas

Grow sales and revenue
Business process improvement
Marketing and advertising effectiveness
Customer experience
Increase profit
Talent acquisition strategy
Structuring for growth

Key Deliverables

Tereza Murray - Business Consulting

Increase Sales & Revenue

Tereza Murray - Business Consulting

Increase Sales & Revenue

Business growth is not one-dimensional, and we will help you structure and implement a strategy to attract and retain more customers than ever before, as well as maximise revenue from your existing customer base. As small business growth model experts, we work across a large and diverse range of businesses and industries. This enables us to draw on a broad range of successful strategies and adapt these to your unique business model. No cookie cutters here!

Tereza Murray - Business Consulting

Customer Experience Optimisation

Tereza Murray - Business Consulting

Customer Experience Optimisation

It's not easy to look objectively at the customer experience you provide to determine what you could do better. Most businesses only take action following customer complaints. The old ambulance at the bottom of the cliff approach. Delivering the best experience for your customers is the most effective retention strategy you can employ. We’ll help you stand out from the competition by blowing your customers away with service that truly exceeds their expectations every time. Happy customers are less price-sensitive and your best promoters.

Tereza Murray - Business Consulting

Business Process Improvement

Tereza Murray - Business Consulting

Business Process Improvement

All businesses have systems and processes, some more effective than others. Until these processes are refined and formalised by documenting them and shared with your team, it is almost impossible to manage costs and outcomes effectively. Our team are business systems specialists. We will help you to objectively analyse and optimise your business processes to enhance efficiency, reduce costs, and improve overall operations. Setting a strong foundation for growth.

Tereza Murray - Business Consulting

Brand Upgrade

Tereza Murray - Business Consulting

Brand Upgrade

Your brand's identity and visual representation are some of the most important elements to success and often one of the most neglected for small business owners. The perceived quality of your brand could make the difference as to whether a potential customer contacts you or your competition. We can help your brand become compelling, distinctive and effective.

Tereza Murray - Business Consulting

Profitability

Tereza Murray - Business Consulting

Profitability

You may have heard the saying, 'Turnover is vanity; profit is sanity,' we believe this should be the mantra for every business owner. We'll work with you on realistic and effective strategies to improve your bottom line, reduce your stress and make your business less vulnerable to market changes.

Tell Us About Your Business Challenges

Share with us the challenges you face in business, and our team will prepare a tailored six-month strategic plan and proposal outlining how we will assist you in overcoming these and transitioning your business from surviving to thriving.

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